Tracking and Insurance
All orders will receive full tracking information via email and/or SMS text. Please allow 1-2 business days for your order to be processed. All shipments are fully insured. GLD will replace your order should your shipment become lost or damaged in transit for the first time only as courtesy. Signature may be required at delivery on certain orders. Hold at location is available at FedEx.com with your tracking information if you will not be home for delivery on expedited services.
Icy drip's exclusive chains and pendants are custom made to demand based on our customers wants and needs, due to this please allow 15-20 days to create and ship your pieces.
FedEx Ground and/or USPS Mail services are used for standard shipping. These services are offered for FREE on most orders at check out. Please allow 10-15 business days for delivery (20-25 days for AK, HI, and U.S. Territories). PO box addresses are allowed.
GLD ships to military and diplomatic addresses for FREE via USPS Mail. Please allow 2-3 weeks for delivery. Orders to military and diplomatic addresses are limited to $300 USD due to USPS insurance policies.
GLD exports orders to most locations in the following countries:
Australia Greece Monaco
Austria Greenland Netherlands
Belgium Hong Kong New Zealand
Canada Hungary Norway
Colombia Iceland Poland
Czech Republic India Portugal
Italy South Korea
Finland Japan Spain
Germany Mexico United Kingdom
FedEx international Ground (Canada/Mexico) and/or post services are used for international economy shipping. This service is offered for FREE on orders that meet a minimum of $125 USD.
International expedited services are available at check out for most items and locations. Delivery will be made by FedEx Express. Orders placed on/before 3:00 PM EST Monday-Friday will be shipped the same day.